It is possible to contact the Tunisian company by telephone. If you plan to reach an advisor for this airline directly by phone, be aware that the only number available is + 216.70.101.300
This number will be very useful for you to quickly contact the air operator’s teams to manage your trip, cancel or modify a ticket, for example.
Customer service opening hours
If you want to be sure that you can reach an advisor, you can call Monday through Sunday, 8 a.m. to 7 p.m., non-stop.
Avoid busy times or days, such as weekends or between noon and 2 p.m. Also remember to have all the information that will facilitate your call or conversation with the advisor (reservation number for example).
Tunisair Express after-sales service is centralized. It is therefore useless to try to reach the Tunis-Carthage agency directly by telephone. If you are there, nothing prevents you from going to the counter for assistance.
Contact Tunisair Express Customer relations online
You don’t want to be billed when calling customer service? You can send your request to the teams of this airline by e-mail. To do this, go to this page.
All you have to do is fill in the required fields and detail your request and send it, note that the processing time will be longer than if you contact him by phone.
To which address to send a letter to Tunisair Express?
To send mail to the attention of Tunisan Express customer service, send it to the following address: 10 Rue de l’Artisanat, Z.I Charguia II.2035, Tunis Carthage.
Again, it may take a long time to process your request. Only use this method if it is necessary, and include as many items as possible in your mail.
Contact the complaints service of the Tunisian company?
The contact details of the complaints department are the same as mentioned in the previous paragraphs: the telephone number, the site contact form or the paper mail or even the e-mail address: info@tunisairexpress.com.tn.
The customer service representatives of this operator can also be reached on facebook.